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COVID-19 Protocol

New COVID-19 Cleaning and Safety Protocols

 To ensure your safety, and the safety of our staff, the following new protocols have been implemented:

Before Your Visit

  • No walk-in appointments - you must make an appointment in advance.

  • If you are coming for an in-person appointment, you must fill out the COVID-19 Screening survey which will be automatically sent to you 5 hours before your appointment. This must be completed on the day of your appointment.

  • If you answer yes to any questions on the COVID-19 Screening survey, please reschedule your appointment for 14 days later. 

  • Please attend your appointment alone if possible.

  • There will be no one allowed to wait in the reception area. You will enter directly into a treatment room or be asked to wait outside/in your car if the room is not ready for you.

  • Please arrive on time, close to your appointment time.

  • Appointments will be spaced apart to allow for cleaning and sanitizing.

  • All patients must arrive wearing a mask. If you do not have one, you can purchase one for $2.

During Your Visit:

  • Hand sanitizer is available at the front desk and MUST be used by all upon entry and exit.

  • All items in the reception area are removed including chairs, table, magazines, etc.

  • Social/physical distancing will take place throughout the appointment. If distancing is not possible, appropriate PPE will be worn.

  • Practitioners and front desk staff will be wearing a mask at all times. Proper hand washing will take place before and after each appointment.

  • IFC electrode pads are disinfected between patients as normal, or you can purchase your own set for $10.

  • Contact-less payment options are preferred and statements will be emailed.

  • Treatment rooms and reception area will be thoroughly sanitized after each appointment.

After Your Visit:

  • If you test positive or are undergoing investigation for COVID-19 within 2 weeks of your appointment, please notify the clinic immediately.

Thank you for your cooperation. If you have any additional concerns, please let us know.

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